CUSTOMER SUPPORT

Do you have any doubt, faced a problem? … Not worries.
We are here to help you, we have a dedicated team available to you.

GENERAL QUESTIONS

Email Us Right Away Your Issues

our support team will response you immediately.

OR

+1.626.432.5418

call us within business hours.
other than that, we have FAQ below

MARKETING REPORT

How to setup FTP ?

How to setup FTP ?

How to connect Server via FTP ?

How to connect Server via FTP ? 

How to create Email Address ?

How to create Email Address ? 

How to use Web Email ?

How to use Web Email ? 

How to configure your Email Client ?

How to configure your Email Client ? 
 

Have you solved your problems yet?
If not, simply contact our technical support teams!

Email Us Your Issues           OR          Call For Urgent Support

EMAIL MARKETING

How to setup FTP ?

How to setup FTP ?

How to connect Server via FTP ?

How to connect Server via FTP ? 

How to create Email Address ?

How to create Email Address ? 

How to use Web Email ?

How to use Web Email ? 

How to configure your Email Client ?

How to configure your Email Client ? 
 

Have you solved your problems yet?
If not, simply contact our technical support teams!

Email Us Your Issues           OR          Call For Urgent Support

ENTERPRICE HOSTING

How to connect FTP ?

You will need the software in order to connect hosting via FTP.
There are many free FTP softwares available, we recommend you to use one of following.

FileZilla

Website      Download

Smartftp

Website      Download

Free FTP

Website      Download

How to setup FTP on FileZilla ?

1

Install downloaded software. Run program.

2

Input configuration information sent from our technician into each associated fields.

 

  • (a): Host Name
  • (b): User Name
  • (c): User Password
  • (d): 22

filezilla1

3

Click the Quickconnect button a to the right of the text fields; the first time you do this you’ll get a warning message that is safe to ignore, so check it’s Always trust … box (b) and click the OK button (c).

filezilla2

Have you solved your problems yet?
If not, simply contact our technical support teams!

Email Us Your Issues           OR          Call For Urgent Support

EMAIL US YOUR ISSUES

sppt@depresmas.com
we will response your within 24 hours